Personal information: When placing an order, customers may be asked for their name, address, email address, phone number, and payment information.
Usage data: "The institute collects information about how the website is used. This includes, among other things, details about viewed products, the duration of visits, and preferences."
Cookies: Eleonora utilizes cookies and similar technologies to gather information and enhance the website. This may include details about the customer's browser and device.
Use of information
Eleonora uses the collected data for various purposes, including:
Processing orders, payments, and deliveries.
Providing customer service and support.
Communicating about orders, products, and offers.
Improving the website and tailoring the experience to customer needs.
Complying with legal obligations.
Sharing of information
Eleonora only shares personal data in certain situations, such as with service providers assisting in order fulfillment or legal obligations. The institute does not sell, rent, or trade personal information to third parties for marketing purposes.
Eleonora aims to ensure the security of personal data by implementing appropriate security measures to prevent loss, misuse, or alteration.
Customers have the right to access their personal data, request corrections, object to the use of certain information, and request data deletion in accordance with applicable data protection laws.
Dear customer, if you do not cancel by phone at least 48 hours in advance, 50% of the treatment cost will be charged. In case of cancellation without notification, the full treatment cost will be charged.