House Rules

Privacy policy

Privacy policy

Collected information

  • Personal information: When placing an order, customers may be asked for their name, address, email address, phone number, and payment information.

  • Usage data: "The institute collects information about how the website is used. This includes, among other things, details about viewed products, the duration of visits, and preferences."

  • Cookies: Eleonora utilizes cookies and similar technologies to gather information and enhance the website. This may include details about the customer's browser and device.

Use of information

Eleonora uses the collected data for various purposes, including: 

  • Processing orders, payments, and deliveries. 

  • Providing customer service and support. 

  • Communicating about orders, products, and offers. 

  • Improving the website and tailoring the experience to customer needs. 

  • Complying with legal obligations.

Sharing of information

Eleonora only shares personal data in certain situations, such as with service providers assisting in order fulfillment or legal obligations. The institute does not sell, rent, or trade personal information to third parties for marketing purposes.

Data security 

Eleonora aims to ensure the security of personal data by implementing appropriate security measures to prevent loss, misuse, or alteration.

Customers rights

Customers have the right to access their personal data, request corrections, object to the use of certain information, and request data deletion in accordance with applicable data protection laws.

Contact information

For inquiries regarding this privacy policy, requesting access to personal data, or discussing other privacy-related matters, customers can contact Eleonora via the contact information provided on the website. 

This privacy policy may be updated periodically. It is advisable to check the statement periodically to stay informed of any changes. By using the online shop of Eleonora Beauty Institute, customers agree to the collection and use of their personal data as described in this statement.

House rules

Dear customer, if you do not cancel by phone at least 48 hours in advance, 50% of the treatment cost will be charged. In case of cancellation without notification, the full treatment cost will be charged.